Eli Reichman for The Chronicle
The face of the director of the U. of Kansas bookstore, Estella McCollum, is reflected in the console for a print-on-demand service she helped to set up. Called Jayhawk Ink, it could clear shelf space for other products.
By Jeffrey R. Young
As students cut costs by buying books from cheaper online retailers or by downloading e-textbooks, campus bookstores sell fewer and fewer textbooks. That’s triggering an identity crisis for one of the oldest institutions on campus and leading some college officials to ask: If textbooks go digital, does the campus even need a bookstore?